Delhi Metro Customer Care, Toll Free Number and Email Address

Delhi Metro is the best metro in the world. It is the most operated metro of India and the only metro in the world to turn up a profit. People of Delhi use it to communicate between numerous metro stations in Delhi. It provides a cheap means of commutation to daily commuters and help in deco gestation of roads while reducing traffic jams in Delhi. It provides world class commutation services to its commuters.


The security arrangements of Delhi Metro match those at VIP venue arrangement. It has best in class luggage checking and lost and found facility. Trains operating under its banner are also regularly sent for repairs and maintenance. Delhi Metro Corporation employs a large number of people. It makes them undergo various training programs and seminars so that they can answer any or all queries asked by their passengers or solve problems that their commuters may face during their travel. Their security personnel are also trained in various defensive and offensive art forms so that they can protect the commuters from harm. They are also trained to handle tensioned situations such as a stampede or an earthquake or an accident. They are always ready to help the commuters in any way possible.

Toll Free Number – 155370

Because of such a large and hardworking taskforce it is near to impossible that you will encounter any difficulty or problem. In case you do, then you can call them at their toll free customer care number and talk to their customer care operators.

Customer Care Number: 011-2256-1231

In case this doesn’t work out for you, you can mail them your problems at their email-id.

Email Address: [email protected] 

If all above fails you can visit them at their Delhi corporate head office.


Office At: Metro Bhawan
Place: Fire Brigade Lane, Barakhamba Road
City: New Delhi
Pin Code: 110001
State:  Delhi