The IRDA which is also known as Insurance Regulatory and Development Authority of India which developed a dedicated support system for the consumers in India. If you taken as friends from are registered insurance company and not happy with this services or wanted to book complain then in that case you can contact to the IRDA. However it is recommended to first contact to your concern insurance company and raise a complaint over there if if not happy with the resolution on not getting response in that case you can book you complain to IRDA. Lets find how to register complaint against insurance company via IRDA step by step.
Filing complaint to the insurance company or with the help IRDA is very simple. The very first thing that you need to do is to find a fresh complaint against the insurance company either by e-mail or written letter via registered courier. Once you send the e-mail or via registered courier company, then you should should wait for 1 to 2 week in order to get the response from the insurance company.
In case if the insurance company does not respond to your e-mail then you can directly move to the IRDA Department.
Another case, if the insurance company to respond to your complaint however if you’re not satisfied with the resolution then you can move to the Consumer Forum or Civil Court.
IRDA Toll Free Number – 155-255 (or) 1800 4254 732
The IRDA given its toll free number that works 24 hours a day and 6 days a week. Kindly check below details for working hours of IRDA.
Timings: 8 AM to 8 PM
Working Days – Monday to Saturday
Additionally you can also call to the below given telephone number of IP address from where you can get the advice how to proceed and file a complaint.
Contact number – 040-2338-1100
Email Address – [email protected]
You can also use above given e-mail ID of IRDA and describe all the details regarding your complaints.
The best part about the idiot DJ is that it covers all the comaplints regarding life insurance and non life insurance companies from Bajaj Allianz, Bharti AXA Life Insurance, DHFL Pramerica, HDFC Standard Life Insurnace, Birla Sun Life, ICICI Prudential Life Insurance, IDBI Federal Life Insurance etc.
Please note that the insurance regulatory and Development Authority of India head office is located in Hyderabad and the complete details are given below.
IRDA Head Office Address
Insurance Regulatory and Development Authority
Office at – 3-5-817/818, United India Towers,
Located at – 9th Floor Hyderguda,
Area – Basheerbagh
City – Hyderabad
State – Telangana
Pin Code – 500 029