IDBI Bank Ltd Customer Care, Toll Free Number, Email, Address

Industrial Development Bank of India (IDBI) started in 1964 headquartered in Mumbai given toll free number to provide better customer support in India. Today IDBI bank has emerged as BANK OF CHOICE  for the customers as well as their stakeholders.IDBI bank provide range of products to its customers namely Preferred banking, savings accounts,loans, FDs and lockers,24 hours banking and many more.

The IDBI Bank in India

Customer support       

IDBI bank has customer care service head under various categories. They have a May I help you desk wherein customers can enqire, request about their needs and the representative will assist them. Idbi has 24*7 customer support through their phone banking. Phone banking provides information about accounts and bank services to customers from any part of the world at any time from requests to complaints.

Check IDBI Bank Account Balance
IDBI is a private bank well-known for its excellent customer care services. Provides balance check facility via sms by miscalling on the number 09212993399.

Feeback Form
IDBI values customer’s views and so to provide best services they have a separate suggestions/feedback page using this URL filling just a few information on the form.


Customers having any complaints regarding services or any employee then they can either go to nearest branch or complain or by phone banking and by sms on 9220800800 IBDICARE as message body and they will call you. Complaint can be done online by filling complaint form and by writing those at [email protected]  or at the office address Customer Care Centre, IDBI Bank Ltd.19th Floor, IDBI Tower, WTC Complex, Cuffe Parade, and Colaba-400 005. A customer complaint id will be generated and within 8 days the complain will be resolved.

IDBI Toll Free Number:

  • 1800-200-1947
  • 1800-22-1070

SMS Number: 92208-00800

Contact Number : 022-6693-7000

IDBI Bank Head Office Address:

IDBI Bank Ltd.
Building :IDBI Tower, Located in WTC Complex,
Location – Cuffe Parade, Colaba,
City: Mumbai
Pin Code:  400005.