IRCTC Customer Care Number, Toll Free & Email Address

IRCTC is the online service for making reservation of Indian railway. This is the only portal that helps you book your ticket as well as help you to perform the task of cancellation too. IRCTC is the abbreviated form of “Indian Railway Catering And Tourism Corporation”. This portal has been established by the end of government for the welfare of Indian citizen in planning their trip. This platform is known to offer great assistance to people living at different corner of India in making online transaction for booking ticket as well as for cancellation.



It makes use of the effective gateway that assures with smart booking facility. This platform even provides you the info related to train arrival and departure. The process to get registered with this process is a very tedious one as you need to make your account and with that particular moment you could start executing your requisite plans. This plan was introduced by the government as green process. They operate the process of booking via two different modes i.e. i-ticketing and e-ticketing. The booking status is informed to you in the form of SMS.

IRCTC Helpline Number

For your better experience, we have provided the entire detail of IRCTC customer care who would help you in executing the process of booking or cancellation as well as even provide you info about train’s current location and many more within a short frame of time.

Toll Free Number – 1800-111-139 (note that this number will remain busy most of the time)

Recommend to use below given customer care number of IRCTC where you can get latest update about the train status, lodge complaint or for any other inquiry –

Contact Number: 011-2331-1263/64 / 4752  /84

If you are not happy with the food served by IRCTC pantry team then you can register your complaint on below given toll free number –

IRCTC Pantry / Food Complain – 1800-111-321

IRCTC Bangalore Number – 080-2530-0000


Office At: B 148, 11th Floor
Building: Statesman House
Place: Barakhamba Road
City: New Delhi
Pin Code: 110001

City                        Contact NumberEmail
North Zone011-2323-4763 / 2322-1146[email protected][email protected]
South Zone044-2836-3453[email protected]
SC Zone040-2770-2401 / 7/ 80-899[email protected]
East Zone033-2243-9045, 2213-3207[email protected]
West Zone022-2261-8062 /3 /4[email protected]